Human Resource Management

Case Solution for Mak vs. Canadian Corn Hybrid Research Institute

Complete Case details are given below :

Case Name : Mak vs. Canadian Corn Hybrid Research Institute

Authors : Marc Banik

Source : Ivey Publishing

Case ID : 906C09

Discipline : Human Resource Management

Case Length : 22 pages

Solution Sample availability : YES

Plagiarism : NO (100% Original work)

Description for case is given below :

A polymer chemist initiated a lawsuit against a national research institute for having failed to pursue a patent on his behalf, while he was employed as a post-doctoral research fellow. The chemist must now decide whether to accept a pre-judgment cash settlement of less than one sixth what his lawyer claims he is entitled to. Among the questions raised in this case are: Should the research institute have pursued a patent for an invention it did not own? In letting the institute file the patent application on his behalf, did the chemist not tacitly agree to assign his invention to the institute? The case outlines the importance of human resource policies stipulating the ownership of inventions made by scientists employed by an agency or others working onsite. It also shows how problems of assignment of intellectual property rights, if not resolved, can lead to failed technology transfer. The case also provides a detailed look at how a scientist would report an invention to its technology transfer office in order that a patent might be applied for.

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Case Solution for Leading Change at SJHC and LHSC: Burr Under the Saddle or a Grain of Sand in the Oyster

Complete Case details are given below :

Case Name : Leading Change at SJHC and LHSC: Burr Under the Saddle or a Grain of Sand in the Oyster

Authors : Gerard Seijts, Ken Mark

Source : Ivey Publishing

Case ID : 906C10

Discipline : Human Resource Management

Case Length : 19 pages

Solution Sample availability : YES

Plagiarism : NO (100% Original work)

Description for case is given below :

The transfer of perinatal services at St. Joseph’s Health Care Centre (SJHC) to the Women’s and Children’s Services at London Health Sciences Centre (LHSC), included the relocation of clinical programs, 500 staff and about 40 physicians. SJHC’s perinatal program had been among the hospital’s premier programs and was recognized as a world-class tertiary perinatal program for more than 30 years. The hospital’s comprehensive care for newborns included providing care for very sick infants and extremely premature babies. The move to LHSC was a source of much concern to key stakeholders, leading scientists and specialists with much negative impact on recruitment, retention and staff morale. The vice-president, acute and ambulatory care at SJHC and the vice-president, women and children’s clinical business unit at LHSC were appointed to help prepare leaders throughout all stages of the restructuring. On their agenda were the following issues: culture, safety procedures, team conflict, excessive turnover, structure, leadership orientation, among others. Where should they start; and how could they get physicians, patient care leaders and staff to think past six months, given that there are numerous issues that keep them busy on a daily, weekly and monthly basis?

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Case Solution for Kenexa

Complete Case details are given below :

Case Name : Kenexa

Authors : Joerg Dietz, Chetan Joshi

Source : Ivey Publishing

Case ID : 907C04

Discipline : Human Resource Management

Case Length : 15 pages

Solution Sample availability : YES

Plagiarism : NO (100% Original work)

Description for case is given below :

Describes the measurement and evaluation of high performance principles of people management in a retail bank by a consulting company and serves as a platform to deliberate on what is involved in an organization’s quest to achieve competitive success through its workforce.

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Case Solution for Millway Fabrics Canada

Complete Case details are given below :

Case Name : Millway Fabrics Canada

Authors : James A. Erskine, Erin Donovan

Source : Ivey Publishing

Case ID : 907C10

Discipline : Human Resource Management

Case Length : 04 pages

Solution Sample availability : YES

Plagiarism : NO (100% Original work)

Description for case is given below :

The director of operations for Millway Fabrics Canada walked into her office and one of the customer service agents was waiting for her in tears. The customer service agent (agent) needed a week off to take care of her son who was about to have surgery to have his tonsils removed. The agent had already taken all her vacation and sick time due to her son’s illness. The agent was a strong performer and was well-liked by her co-workers. The director of operations had to make a decision.

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Case Solution for Dr. Jack Perry, DDS

Complete Case details are given below :

Case Name : Dr. Jack Perry, DDS

Authors : John S. Haywood-Farmer; Eleni Mitsis

Source : Ivey Publishing

Case ID : 907C16

Discipline : Human Resource Management

Case Length : 06 pages

Solution Sample availability : YES

Plagiarism : NO (100% Original work)

Description for case is given below :

Dr. Jack Perry, a sole practitioner dentist in a small town in Ontario, had a meeting with one of his employees who suggested that there were several problems in the office. These include: low morale, lack of motivation to grow the business, fill cancellations, follow up on collections, and engage in cross-sell procedures. He had noticed these problems previously but felt unsure about his personnel and business management skills. Using his notes from a presentation made by a business consultant at a dental conference, he must decide how to act in order to address these problems.

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Case Solution for Pet Care Veterinary Services

Complete Case details are given below :

Case Name : Pet Care Veterinary Services

Authors : Elizabeth M.A. Grasby; Jason Stornelli

Source : Ivey Publishing

Case ID : 907M42

Discipline : Human Resource Management

Case Length : 13 pages

Solution Sample availability : YES

Plagiarism : NO (100% Original work)

Description for case is given below :

The spring of 2002 had been grueling for the owner of Pet Care Veterinary Services, a small-animal veterinary practice with two clinics in Southwestern Ontario. Everything seemed to be going wrong at Pet Care’s Avery, Ontario location. Profitability was disappointing, medication had disappeared, and the owner had serious concerns about her associate veterinarian’s quality of animal care. The owner wondered what would be her best course of action. She could afford to keep the clinic open for another year and try to either fix the operational issues or leave things as they were and see if the problems resolved themselves. The owner wondered whether it would be best to sell and avoid future problems. What price would she ask for the clinic if she chose to sell? Whatever her choice, she knew she had to make a decision quickly, because the uncertainty and stress of running two clinics were beginning to take their toll.

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Case Solution for Rogers Cable: First Time Right

Complete Case details are given below :

Case Name : Rogers Cable: First Time Right

Authors : Elizabeth M.A. Grasby, Jordan Martens

Source : Ivey Publishing

Case ID : 907C17

Discipline : Human Resource Management

Case Length : 08 pages

Solution Sample availability : YES

Plagiarism : NO (100% Original work)

Description for case is given below :

In the fall of 2002, the directors of process engineering at Rogers Cable had discovered that a significant portion of Rogers Cable’s installations and service activities had been followed by repeat visits within the following 30 days. This meant that services were not properly completed the first time. If high numbers of repeat and rework problems continued, customers would readily take their business elsewhere in the highly competitive environment. Eliminating repeat visits is the focus and driving force behind the First Time Right initiative, aimed to satisfy customers on the first try. The directors must devise an action plan that will motivate and retain behavioral change among field service technicians.

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Case Solution for BC Metal (A)

Complete Case details are given below :

Case Name : BC Metal (A)

Authors : James A. Erskine, Aaron Anticic

Source : Ivey Publishing

Case ID : 907C20

Discipline : Human Resource Management

Case Length : 05 pages

Solution Sample availability : YES

Plagiarism : NO (100% Original work)

Description for case is given below :

The president of a metal products manufacturer and distributor is informed that the company controller is having an affair with another employee who is married to the general manager of production. The president is in the process of selling the company and wonders what affect the affair, if true, will have.

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Case Solution for Ions Consulting: The MP 2 Training Program

Complete Case details are given below :

Case Name : Ions Consulting: The MP 2 Training Program

Authors : June Cotte; Seung Hwan (Mark) Lee

Source : Ivey Publishing

Case ID : 907C29

Discipline : Human Resource Management

Case Length : 05 pages

Solution Sample availability : YES

Plagiarism : NO (100% Original work)

Description for case is given below :

The recently hired human resources (HR) director had to come up with a program that would meet the needs of transferring knowledge from older, more experienced project consultants to the junior and newly hired inexperienced associates. The HR director designed a program called the Mentoring Management Project for Professionals (MP 2). The program met with great resistance from all levels of the organization, which made the development and the implementation process more difficult. The MP 2 program was implemented on a trial basis and after four months, due to mixed results, the HR director was more confused than ever. He had three days left to prove to the executive board that the program is worth the cost, the time and the resources to implement.

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Case Solution for Hooplah Media Group: Managing Independent Contractors

Complete Case details are given below :

Case Name : Hooplah Media Group: Managing Independent Contractors

Authors : John S. Haywood-Farmer, Jeff Greenspoon

Source : Ivey Publishing

Case ID : 907C30

Discipline : Human Resource Management

Case Length : 08 pages

Solution Sample availability : YES

Plagiarism : NO (100% Original work)

Description for case is given below :

The majority partner in the Hooplah Media Group (Hooplah) of Toronto, Ontario, was trying to decide what to do about one of Hooplah’s website design contractors (contractor). The contractor had taken on a project directly with a key contact at JewelWorks Inc., one of Hooplah’s largest clients, without going through Hooplah. As an independent contractor, he offered to design a website for JewelWorks Inc. for a lower price than Hooplah’s rate. Apparently, the project was not going smoothly, and there was significant tension between the contractor and the contact at JewelWorks Inc. The majority partner at Hooplah was unsure how he should react to the contractors’ involvement with JewelWorks Inc. and whether he should assist in the completion of the website.

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